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Friday 23 August 2013

MS 96 IGNOU MBA Solved Assignment - Discuss the objectives and structure of ISO 9000.

Discuss the objectives and structure of ISO 9000.
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Part 4 (ISO 9000-4) - Guide to dependability program management.

ISO 9001 compliance is based on adherence to the requirements contained in the 20 elements listed below. Familiarity with these elements is very important and requires the attention, assistance, cooperation, and effort of business management and employees.
ISO 9001 - 20 Elements:
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.1Management  Responsibility
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2 Quality System
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3 Contract Review
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4 Design Control
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5 Document and Data Control
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6 Purchasing
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7 Control of Customer Supplied Product
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8 Project Identification and Traceability
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9 Process Control
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10 Inspection and Testing
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11 Control of Inspection, Measuring and Test Equipment
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12 Inspection and Test Status
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13 Control of Nonconforming Product
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15 Handling, Storage, Packaging,Preservation and Delivery
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16 Control of Quality Records
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17 Internal Quality Audits
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18 Training
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19 Servicing
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20 Statistical Techniques
Quality System at Work:
A quality system should detect, correct, and prevent product quality problems. The primary role of a quality system is to ensure that:
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All activities are planned.
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Activities are performed in a predetermined way.
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Clearly defined channels for communication of information and instructions exist and are used.

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