It is the integration of the business processes of all firms in
the supply chain where the real gold can be found”. Do you agree or
disagree? Justify your answer.
Ans :
A new Bloomberg BusinessWeek Research Services survey
and report makes it clear that innovative supply chain tools are widely
acknowledged to be crucial to meeting corporate goals now and in the future as
supply chains grow more complex, customers become more demanding and
globalization accelerates. In this context, supply chain innovation is becoming
more important as companies that have invested in traditional tools are now
determined to operate real-time supply chains.
Although more than three-quarters of survey respondents noted
that demand and supply forecasting and planning tools are already very
important, and a majority already has these tools in place, adopting newer
supply chain tools that support the creation of real-time supply chains is
recognized as highly important.
A real-time supply chain can sense and detect new challenges
as they happen. That enables supply chain planners and practitioners to make
real-time decisions based on the most up-to-date information. Companies taking
this approach view the supply chain as a strategic initiative. They use their
understanding of the market and fluctuating demand patterns to adjust their
supply plans in real time.
In fact, the Bloomberg Businessweek Research Services survey
found that the tools required for real-time supply chain management are on a
fast track to adoption within the next two years. Among the real time supply
chain focus areas highlighted are multi-level inventory optimization, demand
signal repository, sales and operations planning, and leveraging point of sales
(POS) data across the supply network.
5 Steps to a Real-Time Supply Chain
Perhaps the most critical step is enabling insightful
supply chain management. Supply chain business decisions need to be made in
a business context, not in a silo. Companies leveraging the wealth of
performance data about their supply chains can enable that real-time analysis,
gain insight into fragmented business processes and achieve deeper visibility
through alerts based on key performance indicators (KPIs). The result is a
transition from management by exception to management by information — a
“supply chain GPS,” if you will.To transition to a real-time supply chain, these five areas need to be tightly integrated and coordinated. Besides advanced solutions, companies need advanced analytics that can support real-time decision making. Recent advancements in the area of in-memory computing are already allowing companies to respond quickly to market dynamics with real-time visibility into customer demand. Mobile solutions, with their user-friendly interfaces, can deliver real-time optimization to all stages of the supply chain.
Supply Chain Risk a Hidden Liability for Many Companies
The second step is transitioning from traditional S&OP
to sales and operations business planning. Companies cannot afford
to disconnect their sales and operations business planning from tactical planning.
Business priorities and operational decisions must be balanced against a clear
understanding of their financial impact. Using solutions that combine
operations and financial data, the business can collaboratively create
scenarios and simulate the effects of decisions in real time to increase supply
chain profitability.
Another key driver is embracing the concept of a
demand-driven supply chain. The most prevalent supply chain challenge is
lack of clarity into what customers want and when they want it. In a
demand-driven model, companies use POS, social media and market research data
to sense customer demand signals immediately and to respond in real time to
build that demand into the planning processes. This accelerates supply chain
processes and reduces planning cycle times, working capital (inventory) and
lead times. It also provides the opportunity to increase revenue by avoiding
stock outs, increasing promotion effectiveness and optimizing new product
launches.
With complex global networks, ensuring efficient
execution in the areas of logistics and order fulfillment is more
critical than ever. With increased supply chain complexity, it becomes more
difficult to deliver the perfect order. At the same time, transportation costs
are rising across more complicated supply chains. Optimizing execution requires
real-time visibility into shipping processes and track-and-trace capabilities,
along with automated warehouse and distribution processes and advanced
transportation planning.
To close the real-time loop, companies must focus on streamlining
the service supply chain. Successfully running an integrated supply chain
for service parts businesses requires real-time visibility into customers,
suppliers and operations. This enables companies to respond swiftly to customer
requirements, procure parts earlier, plan parts inventory more effectively and
unlock service parts profit potential.
Technology Enablers
The road to a real-time supply chain is getting shorter, and
those who have arrived say it is well worth the journey. Those not there yet
need to engage partners who will enable them to adopt and integrate these
technologies in a non-disruptive way, through side-by-side deployment options
and turn-key deployment projects.
Andres Botero is the Global Lead, Supply Chain Management
(SCM) Marketing at SAP. He is responsible for strategy, positioning and overall
marketing for all SAP SCM solutions. Previously, he led marketing for Supply
Chain Execution and coordinated SAP’s global strategy, commercial execution, and
marketing efforts around Auto-id technologies. Previously he held positions
with Siebel Systems, StepNexus, Arthur D. Little, Mobil Oil, and Procter &
Gamble. He has 14 years of experience in enterprise software, including
CRM, SCM and Business Intelligence/Analytics. Mr. Botero holds a BS in
Industrial Engineering from Universidad De Los Andes and a MBA from Stanford
University.
Global supply chains can increase efficiency, but they can
also increase risk. Recent events—including the Japanese earthquake and
tsunami, the floods in Thailand and the ash clouds caused by the Icelandic
volcano—have demonstrated how far the consequences of such risks can extend.
The Japanese earthquake, for example, severely affected global electronics
production and led to extended business disruptions for the automotive
industry.
The Thai flooding created significant shortages in the hard
disk drive market that generated millions of dollars of losses for well-known
electronics manufacturers. In addition to these headline events, however, the
nature of supply chain risk is constantly changing. New risks and new
vulnerabilities can often be better addressed if given close attention from
management.
The fragility of global supply chains is related to emerging
risks, but is also related to supply and network design strategies. The
integration of risk management into supply chain management has often been
limited, especially for organizations that have focused on reducing costs and
limiting working capital levels as a response to difficult market
conditions. Increasingly however, many companies are
re-establishing the balance between risk and cost focus as they manage their
global supply chain.
To address these risks, companies should consider their
operating models, in an effort designed to define an optimum balance between
financial efficiency and assuredness of a stable supply chain.
Companies that once maintained backup inventory and manufacturing
facilities may have exposed themselves to risk as they concentrated on working
with fewer redundancies, using the “Kaizen” model calling for “just in time” or
even “just in sequence” production with minimal in-process inventories;
geographic and operational concentration of assembly and parts production; and
a high level of subcontracting.
Many companies have switched from “local” suppliers to “low
cost” (and often distant) suppliers on the basis of cost, without considering
the full cost of risks associated with these changes. As a result,
the extended supply chain now has many additional points of potential failure,
suggesting that new approaches to risk management can be beneficial. Many
companies face increased exposures and potentially costly logistics lead times
for critical products if unforeseen events emerge – as they seemingly will.
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