What
are the reasons for growth in non-store retailing? Discuss.
Ans
Non-store
retailing is merchandising products directly to final customers outside the
boundaries of a concrete store or shop. There are around 5 various types of
non-store retailing: direct selling, online retailing, vending machines,
telemarketing and direct marketing.
- Direct
- Online
- Vending
- Telemarketing
- Direct Marketing
Direct
selling involves personal contacts between the sellers and the buyers such as
door to door selling.
Online
retailing involves selling of products and services online. Seller or
enterprises usually advertise or promote their products on websites.
Automated
vending has the absence of personal contacts between the seller and the buyer
such as coffee vending machines.
Telemarketing
is selling products and services via the means of a phone such as outbound
callings done in call centers from some countries in Asia like Philippines and
India.
Direct
Marketing refers to using advertising to promote or sell products and services
like direct mail, catalog retailing, televised shopping and the comprised all
types of non-store retailing other than the listed above.
Non-store
retailing has grown high due to the chances that it has given to so many
entrepreneurs especially those who do not have the budget to build a concrete
store. Anyone can make money from non-store retailing, just a few smart selling
scripts and creativity. Not much emotion to invest, no hurry for product
delivery and more convenient for the customers.
If
the non-store retailing is online, you can offer more ease to your customers.
It is time and cost effective, you do not need to travel and visit several
stores just to check a certain product, compare the prices and descriptions and
then finally buy. Online buying can skip several hassles, in just a few clicks;
your customer can already browse the product descriptions, compare prices and
hit the buy button. You can also already display the amount of stocks available
per product.
The
only thing that a non-store retailing cannot provide compare to store retailing
is the presence of a concrete physical store set up. Non-store retailing can
even provide a more reliable sales and technical person especially if it is a
direct selling, you can also request for discounts. Product presentation is
also more focused in direct selling and more informative in online retailing.
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