Explain “P-D-C-A cycle”.
Discuss how it is helpful in problem solving.
Ans The PDCA cycle is
commonly used to improve the quality of projects undertaken. It is a structured
approach to any and all change efforts, whether personal or business in nature.
Credited to Walter Shewhart and W. Edwards Deming, the PDCA cycle is also
referred to as the Deming Cycle.
What
PDCA Stands For
P - Plan
The first thing you want to do when approaching anything-a new project at work,
a change of habit-is to make a plan using all reasonable resources and
available knowledge. Make sure you clearly define your goal, your expectations
and your commitment level. Run the plan by others; compare the plan to the
efforts of others who have gone before you. Decide upon an actual plan.Put your plan into action. Keep track of your efforts and the results. Document the experience.
Compare results to expectations. Look for differences between expectation in resource use, effort required and success achieved or failure.
If you reached your goals in a satisfactory manner, consider yourself done. If you did not reach your goals, repeat the cycle starting with P-making a plan.
Let's say you want to lose weight. You can use the PDCA cycle to help you reach your goal.
Decide upon a goal weight. If this will include measurements of body fat or circumferences, take measurements and establish goals for these factors also. Decide how you will tackle this issue. Will you diet? Exercise? Combine both? What diet will you follow? Low carb? Low fat? Whole grain? Vegan? What kind of exercise will you pursue? Aerobic? Weight lifting?
Follow your plan for a pre-established amount of time. Follow your plan as closely as possible.
At the end of the pre-determined time, check your results. How close are you to your goal weight? How close are you to your goal measurements? What parts of your plan worked? Which parts were the hardest or least pleasant?
If you've met your goal, celebrate! If you haven't, revise the plan, improving upon it as you embark on attempt number two. Repeat the cycle until you reach your goal.
Drill Down, Cause and Effect Diagrams, and the 5 Whys to help you really get to the root of it. Once you've done this, it may be appropriate for you to
map the process that is at the root of the problem
D -
Do
C -
Check
A -
Act
An
Example Of PDCA In Action
P
D
C
A
How to
Use the Tool
The PDCA Cycle encourages you to be
methodical in your approach to problem solving and implementing solutions.
Follow the steps below every time to ensure you get the highest quality
solution possible.
Step
1: Plan
First,
identify exactly what your problem is. You may find it useful to use tools
like
Next, draw together any other
information you need that will help you start sketching out solutions.
Step
2: Do
This phase involves several activities:
·
Generate possible solutions.
·
Select the best of these solutions, perhaps
using techniques like Impact Analysis to scrutinize them.
·
Implement a pilot project on a small scale
basis, with a small group, or in a limited geographical area, or using some
other trial design appropriate to the nature of your problem, product or
initiative.
Our
section on Practical Creativity includes several tools that
can help you generate ideas and solutions. Our section on Decision
Making includes a number of tools that will help you to choose in a
scientific and dispassionate way between the various potential solutions you
generate.
Step
3: Check
In
this phase, you measure how effective the pilot solution has been, and gather
together any learnings from it that could make it even better.
Depending
on the success of the pilot, the number of areas for improvement you have
identified, and the scope of the whole initiative, you may decide to repeat the
"Do" and "Check" phases, incorporating your additional
improvements.
Once
you are finally satisfied that the costs would outweigh the benefits of
repeating the Do-Check sub-cycle any more, you can move on to the final phase.
Step
4: Act
Now
you implement your solution fully. However, your use of the PDCA Cycle doesn't
necessarily stop there. If you are using the PDCA or Deming Wheel as part of a
continuous improvement initiative, you need to loop back to the Plan Phase
(Step 1), and seek out further areas for improvement.
The
Deming Cycle provides a useful, controlled problem solving process. It is
particularly effective for:
·
Helping implement Kaizen or
Continuous Improvement approaches, when the cycle is repeated again and again
as new areas for improvement are sought and solved.
·
Identifying new solutions and improvement to
processes that are repeated frequently. In this situation, you will benefit
from extra improvements built in to the process many times over once it is
implemented.
·
Exploring a range of possible new solutions to
problems, and trying them out and improving them in a controlled way before
selecting one for full implementation.
·
Avoiding the large scale wastage of resources
that comes with full scale implementation of a mediocre or poor solution.
- The Plan-Do-Check-Act (PDCA)
Cycle provides a simple but effective approach for problem solving and managing
change, ensuring that ideas are appropriately tested before committing to full
implementation. It can be used in all sorts of environments from new product
development through to marketing, or even politics.
It
begins with a Planning phase in which the problem is clearly identified and
understood. Potential solutions are then generated and tested on a small scale
in the "Do" phase, and the outcome of this testing is evaluated
during the Check phase. "Do" and "Check" phases can be
iterated as many times as is necessary before the full, polished solution is
implemented in the "Act" phase.
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